By 2021 Ubico Ltd will have consolidated its position in the public sector as a provider of choice for sustainable, value for money services and will have built a solid reputation for business excellence.
In addition to securing new long term agreements with existing shareholders, the company will have further expanded partnership working and external sources of income by offering a wide range of competitively priced, reliable, integrated, environmental services.
We will have enhanced our ability to rapidly adapt to market and environmental circumstances and the challenge of constant change. We will also have a strong organisational culture that values and rewards customer focused, safety conscious, committed and productive staff.
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We had our grey waste bin replaced today as the 240l one we had was simply not needed. The Ubico chaps turned up this morning with the replacement bin - unfortunately, the message had got mixed up and they only had 240l bins on board. They advised they would be back tomorrow with a 180l bin. Absolutely fine by us. However, about one hour after the first call, the chaps were back with the small bin! My goodness, what prompt service. Not only that, the two guys were absolutely lovely. Real ambassadors! Would you please pass on my thanks not only as a householder, but as a Councillor for the tremendous customer care ethos there guys clearly displayed. With chaps like this we should never have any complaints!
West Oxfordshire District Council Customer 09.10.17